Privacy Policy

At UrbnNests, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, products, and services. By using our website, you agree to the terms of this policy.

1. Information We Collect- When you visit or make a purchase from UrbnNests, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Details: We collect payment details securely via trusted third-party payment gateways. We do not store card information on our servers.
  • Order & Delivery Info: Product preferences, order history, and delivery instructions.
  • Browsing Data: Device information, IP address, browser type, and interactions on our website (via cookies and analytics tools).

2. How We Use Your Information- We use your information to:

  • Process and deliver your orders
  • Send you order confirmations, updates, and support
  • Improve our website experience and product offerings
  • Send marketing and promotional content (only with your consent)
  • Respond to your queries or feedback

3. Sharing Your Information - We value your trust and do not sell or rent your data. However, we may share your information with:

  • Delivery partners for order fulfillment.
  • Payment gateways for secure transactions.
  • Marketing & analytics tools to improve your shopping experience.
  • Legal authorities, if required by law or to protect our rights.

4. Data Security- We take reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. Our website uses SSL encryption and trusted third-party integrations to ensure your data is handled safely.

5. Cookies- Our site uses cookies to personalize your browsing experience, remember your preferences, and help us understand user behavior. You can modify cookie settings anytime through your browser.

6. Your Rights- You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of the data we hold about you

For any of these requests, please write to us at [your support email].

7. Changes to This Policy- We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please review periodically.

8. Contact Us- For questions, feedback, or concerns about this Privacy Policy, you can contact us at:

📧 Email: wehear@urbnnests.com

📍 Address: Mumbai, India