Shipping Policy

Thank you for shopping with UrbnNests! Below is our shipping policy to ensure transparency and clarity.

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

2. Shipping Time & Delivery

Standard delivery typically takes 5–10 business days (depending on your location).

In some cases (remote locations, high demand, or supplier delays), delivery may take longer.

Once shipped, you will receive a tracking number via email or SMS.

3. Shipping Charges

Shipping charges are calculated at checkout based on your location and order value.

We may offer free shipping promotions on certain products or above a minimum cart value.

4. International Shipping

Currently, we [ship only within India / ship worldwide – adjust based on your plan].

Customs duties, taxes, and additional charges (if any) are the responsibility of the customer.

5. Delays & Responsibility

While we work hard to deliver on time, delays caused by courier services, weather, strikes, or unforeseen circumstances are beyond our control.

UrbnNests is not liable for delays once the order is handed over to the courier partner.

6. Incorrect Address & Failed Delivery

Please ensure your shipping address is correct at checkout.

If a package is returned due to an incorrect address or multiple failed delivery attempts, reshipping costs will be borne by the customer.

7. Contact Us

For any shipping-related queries, please contact us at:

📧 wehear@urbnnests.com

🌐 www.urbnnests.com